Contact Acton Water Damage Pros

Call The 24/7 Line

For active water, a flooded basement, a ceiling that is sagging or mold you need help with now, call (978) 252-8637. We answer around the clock. Same-day response is offered when available, and we explain scope and price before work starts.

Water is active right now? Call the line.

☎ Call (978) 252-8637

Business Details

Detail	Information
Business name	Acton Water Damage Pros
Address	35 Nagog Park, Acton, MA 01720
Phone	(978) 252-8637, answered 24/7
Email	[email protected]
Hours	Open 24 hours, every day
Towns served	Acton, Concord, Maynard, Boxborough, Littleton and Westford

Please call before visiting the address, since crews work in the field.

What To Have Ready When You Call

Details that help us help you

Where the water came from, if you know, and whether it is still running.
Which rooms and floors are wet, and roughly how much area.
How long it has been wet, since time changes the plan.
Whether the water looks clean, cloudy or came from a drain or sewer.
Whether power is on in the affected area. Stay out if water is near outlets or a panel.
Your insurer's name, if you plan to file a claim.

None of these are required to call. If you do not know the answers, call anyway and we will ask the questions that matter. Our job on the phone is to understand the loss well enough to explain what happens next.

Before We Arrive

If you can do so safely, shut off the water supply to the leaking fixture or the main shutoff valve. Move small valuables and electronics out of wet areas. Photograph the damage before anything is moved. Do not run a household vacuum on water, and do not use a heater to speed drying of wood floors.

If the water is coming from the street side of your meter, the Acton Water District, which serves about 95 percent of town residents from eleven wells, has an employee on call 24 hours a day for emergencies. Check the district's own website for its number, since we only list one phone number on this site.

For Non-Urgent Questions

If your question can wait, you can email [email protected]. Mold questions, planning for a rebuild or questions about a quote can be handled this way. For anything that involves active water, call instead, because email is not monitored the way the phone line is.

What Happens After You Call

We listen and ask

We ask about the source, the water, the rooms and the materials, because each changes the plan.

We explain scope and price

You hear what the work includes and what it costs before anything starts.

Crews respond

Same-day response is offered when available. Extraction and drying begin once the plan is agreed.

Who We Serve

We take calls from homeowners and renters in Acton, including Acton Center, West Acton, South Acton, East Acton and North Acton. We also work in Concord, Maynard, Boxborough, Littleton and Westford. If you are not sure whether your address is covered, call and ask, since coverage is decided by address and crew availability.

Property managers and landlords are welcome to call as well. Tell us who owns the property and who will approve the work, because that affects how quickly we can begin and who receives the scope and price.

Insurance Questions

Many callers are not sure how to approach their insurer. The Massachusetts Division of Insurance suggests contacting your insurer or agent early, photographing damage and keeping receipts. We can explain what work is needed and keep records of the job. We cannot tell you what your policy covers.

Where To Find More Help

Our services pages explain each type of work, and the areas we serve pages describe conditions in Concord, Maynard, Boxborough, Littleton and Westford. Our blog has guides on mold, ceilings, drywall and floors written for homes in this area.

Written by the Acton Water Damage Pros team. Last updated October 29, 2026. Sources and standards named on this page: Massachusetts Division of Insurance.